Privacy Policy for Vitrano Immobilien

1. Basic information on data processing and legal bases In this data protection declaration, we inform you about the type, scope and purpose of the processing of personal data within our company, Vitrano Immobilien, Basler Straße 65, 79100 Freiburg, and the associated websites, functions and content. This declaration applies to all domains and platforms through which our online offering is accessible, both via desktop and mobile devices. Terms such as „personal data“ and „processing“ are based on the definitions of the General Data Protection Regulation (GDPR), in particular in accordance with Art. 4 GDPR. Personal data is information that allows conclusions to be drawn about your identity, such as your name, address or telephone number. Data that does not allow reference to a specific person, such as anonymized statistics, is not included. We only process our users‘ personal data in compliance with data protection regulations, in particular if there is legal permission (e.g. to fulfill contractual obligations or on the basis of consent in accordance with Art. 6 (1) (a) GDPR).
2. Security measures We implement appropriate technical and organizational measures to protect the personal data we process from manipulation, loss, or unauthorized access. These measures correspond to the current state of the art.
3. Data transfer to third parties Personal data will only be transferred to third parties if this is necessary to fulfil the contract (Art. 6 (1) (b) GDPR), or if we have a legitimate interest (Art. 6 (1) (f) GDPR), for example to optimise our business operations.
4. Provision of contractual services We process personal data (e.g. name, address, contact details) and contractual data (e.g. services used) to fulfill our contractual obligations, such as the creation of rental agreements, in accordance with Art. 6 (1) (b) GDPR.
5. Contacting us: When you contact us (e.g., by email or contact form), we process the data you provide to process and respond to your inquiry (Art. 6 (1) (b) GDPR). This data may be stored in a customer relationship management system (CRM).
6. Use of cookies Our website uses cookies to improve and analyze website usage. Cookies are small text files that are stored on your device. You can disable cookies in your browser settings. However, certain website functions may be limited.
7. Google Analytics This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses „cookies“ to enable analysis of website usage. The data collected is usually transferred to a Google server in the USA and stored there. You can prevent Google Analytics from collecting data by installing the appropriate browser plug-in.
8. Facebook Plugins Our website uses social media plugins from Facebook. These allow information about your visit to be transmitted to Facebook. If you are logged in as a Facebook user, Facebook can associate this information with your Facebook account. To avoid this, please log out of Facebook before visiting our website.
9. Optimized image delivery For optimized image delivery, we use various tools on our website to improve loading speed and performance. The images are compressed and optimized in the process, which can also result in the processing of personal data , such as IP addresses . We currently use the following services: This optimization is carried out in the interest of a better user experience and more efficient delivery of our content. The legal basis for this is our legitimate interest in accordance with Art. 6 (1) (f) GDPR. Image Optimizer from Elementor.com : Elementor offers a built-in Image Optimizer to compress image files and deliver them efficiently. Personal data such as IP addresses can also be collected here. Further information on Elementor ’s data protection can be found here: https://elementor.com/about/privacy/ .
10. User rights You have the right to receive information about your stored personal data free of charge. In addition, you have the right to request the correction of inaccurate data, the restriction of processing, and the deletion of your personal data. Users also have the right to revoke their consent to data processing at any time with future effect.
11. Deletion of data The data stored by us will be deleted as soon as it is no longer required for its original purpose and there are no legal retention obligations. Data that must be retained for commercial or tax reasons will be blocked and processed only for legally prescribed purposes.
12. Right of objection You have the right to object to the processing of your personal data at any time, in particular if this processing is carried out for direct marketing purposes.
13. Changes to the Privacy Policy We reserve the right to adapt this Privacy Policy to reflect changes in legal requirements or new features on our website. Users are asked to regularly check the current status of this Privacy Policy.
14. Dispute resolution: The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr . Our email address is: .
15. Responsible for data processing is Marcella Vitrano, Vitrano Immobilien, Basler Straße 65, 79100 Freiburg, Tel: +49 761 88873660, E-Mail: .

16. Integration of Google Maps

    (1) We use Google Maps on this website. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.

    (2) By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data specified in Section 3 of this declaration will be transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish to be assigned to your Google profile, you must log out before activating the button. Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this right you must contact Google.

    (3) Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in the provider’s privacy policy. There you will also find further information on your rights and settings options for protecting your privacy:  http://www.google.de/intl/de/policies/privacy . Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield,  https://www.privacyshield.gov/EU-US-Framework .

Further additions according to current case law:

17. Order processing If we commission third parties to process personal data, e.g. for hosting or CRM services, this is done on the basis of an order processing agreement in accordance with Art. 28 GDPR.

18. Revocation of advertising emails

The use of contact data published in the context of the imprint obligation for sending unsolicited advertising and information materials is hereby prohibited. The operator of the site expressly reserves the right to take legal action in the event of unsolicited advertising information being sent, for example through spam emails.